Refund Policy

At Nobletta Global, we aim for your complete satisfaction with every purchase and endeavor to provide an optimal online shopping experience. Our commitment to customer satisfaction is pivotal and is reflected in our comprehensive Returns Policy.

15-Day Return Policy

You have a 15-day window upon receiving your item to request a return. To qualify for a return, the item must be in its original condition—unworn, unused, with tags, and in its original packaging. A proof of purchase or receipt is also required. Customers are responsible for the shipping costs associated with returns.

Initiating a Return

To initiate a return, kindly contact us at Once your return request is accepted, you'll receive instructions on the return process. Please note that items sent back without prior return approval will not be accepted.

Damages and Issues

Upon receiving your order, please inspect it thoroughly. Contact us immediately if the item is defective, damaged, or if an incorrect item was received. This allows us to promptly address the issue and rectify it for you.

Non-Returnable Items

Certain items cannot be returned due to their nature, such as perishable goods, custom or personalized products, personal care items, hazardous materials, flammable liquids, or gases. Feel free to reach out if you have queries regarding the return eligibility of a specific item.


Sale items or gift cards are not eligible for returns.


For a speedy exchange, we recommend returning the item following the approved return process and making a separate purchase for the desired item.

European Union 14-Day Cooling Off Period

If the merchandise is shipped to the European Union, customers have the right to cancel or return their order within 14 days, without needing a justification. Similar to our general return policy, the item must meet specific conditions for eligibility.


Our products are covered by a 15-day warranty, applicable only for items received as defective or damaged. To process a warranty claim, we require a supporting video of the reported issue. Upon verification, we'll facilitate either a replacement or a full refund.

Order Cancellation

Orders can be canceled until they are shipped. Contact us within 2 hours of placing an order if changes or cancellations are needed. Once the shipping process commences, cancellation becomes impossible.


We offer a 100% money-back guarantee for products that are defective or damaged during shipping. Notify us, and we'll provide a return address for a replacement or refund according to your preference.

Unsatisfactory Orders

If you're dissatisfied with your order, contact our support team, and we'll assist you to the best of our ability.

Shipping Costs and Lost/Stolen Packages

Customers are responsible for return shipping costs. Refunds are not issued for orders lost or stolen after confirmed delivery to the provided address.

Ensure your shipping address is accurate during checkout to avoid delivery issues caused by customer input errors.

Nobletta Global holds no liability for lost or stolen packages confirmed as delivered to the entered address.

For any further queries or assistance regarding our Refund Policy, contact us at Your satisfaction is our priority.